Project Infinity

Bachelor’s Thesis

Project Infinity is a navigational application for a narrative driven, Treasure Hunt-based fictional promotional campaign for Marvel’s Infinity War, also known as an ‘ARG’. The objective of the ARG is to find three Infinity Stones, hidden throughout the city with the help of the application. Each Infinity stone utilises a unique feature in the app. This campaign, done for my undergraduate thesis, was accompanied with multiple interactive AR filters.

My Role

Core narrative of the campaign
Research
Persona

User Journey Map

Information Architecture
Wireframes
Final UI design

Date

December 2022

Secondary Research

Competitor Analysis

For the project to pan out smoothly, it was incredibly important to truly understand the essence of a successful ARG. For this, I analyzed the top 5 most successful ARGs (determined through key metrics like memorability and lasting impact, number of players, conversion rate etc) and broke their components down into four key components/interactions: Trailheads (the first clue that marks the beginning of an ARG), Digital Activities, Physical Activities, and Conclusions.

Key Components of an ARG

Narrative

All ARGs revolve around a story, be it an original story, or an in-character story of a movie, game, etc.

Multimedia

ARGs are trans-media, using multiple mediums, ranging from, but not limited to emails, numerous websites, physical clues and puzzles.

Suspension of Disbelief

The aim of the ARGs are to blur the boundary between the real world and the game narrative.

Community Building

One of the main goals of an ARG is to build a community around it. People interact with each other and theorize about the possibilities.

Player Control

Not only do the players control the pace of the game, but also have significant impact over the narrative.

Primary Research

Understanding the market

A key finding during my research was that no ARG had yet taken place in Pakistan. I directed my focus towards campaigns similar to an ARG in nature, which led me to Art Ki Talaash.

Curated by Starlinks for Karachi Biennale in 2017, Art Ki Talaash is one of the few Scavenger Hunts that has taken place in Pakistan, and is the closest event to an ARG that. Attended by over 240 people, Art ki Talaash received a very positive reception by the people.

Primary Research: Organizers End

Michael Andersen

Owner, ARGn

The Alternate Reality Gaming Network (ARGNet) is the leading online hub for news, analysis, and community updates related to alternate reality games (ARGs) and immersive storytelling.

Goal: By interviewing someone who has documented and analyzed countless ARGs globally, I aimed to understand the possibilities of a successful ARG in a country like Pakistan

Shanaz Ramzi

CEO, Starlinks

Starlinks is the company responsible for Art Ki Talaash, the closest project to an ARG in Pakistan

Goal: Understand organizers perspective, and gain inside knowledge regarding the BTS and the scope of the project.

Anora Manuel

Strategy Lead, Reactivate Pakistan

Strategy Lead, Reactivate
Pakistan

Reactivate Pakistan is a leading PR and experiential marketing company

Goal: Understand the market space.

Key Insights:

  • An overwhelming amount of people requested for a sequel to Art Ki Talaash, and the event was a promotional and monetary success.

  • Marketing in Pakistan is evolving and getting more

    immersive and experience based, and can ultimately result

    in an ARG.

  • ARGs would would be very popular and successful in

    Pakistan, specially with the younger generation that seeks

    more fun and adventure.

  • ARGs take community building to an entirely new level.

  • Alternate Reality Game campaign for marketing, like Why

    So Serious and I Love Bees have remained some of the most

    unforgettable campaigns in history.

Primary Research: Player's End

Murtaza

Winner, Art Ki Talaash

Goal: The goal of this interview was to understand the participants perspective of the experience.

Survey

Sample Size: 24

Goal: The goal of this survey was to understand if the common man would want to partake in an ARG

Key Insights

  • The experience of Art Ki Talaash was fun and thrilling

  • Would love to be a part of any similar campaigns in the future

  • Solving clues and hints is enjoyable as it encourages people to think outside the box

  • Most of the people, regardless of how often they go out, would like to go out more often than they currently do.

  • People will ditch their current go-to outing to experience something new.

  • An overwhelming majority would like to participate in an Alternate Reality Game.

UX Research

Who are the users?

Persona 01: Sameer, a Marvel Fan

Persona 01: Sameer, a Marvel Fan

Persona 01: Sameer, a Marvel Fan

Persona 02: Adeena, an adventure seeker

Persona 02: Adeena, an adventure seeker

Persona 02: Adeena, an adventure seeker

What is the journey?

For the experience to be as immersive as possible, unique stories and user journeys were crafted for every stone. I realized early in the project the need to view the user experience as three separate journeys for each stone under the umbrella of the same ARG, as opposed to one big User Journey. This approach changed the way I viewed UX mapping, and made me understand the importance of adapting and innovating. The following user journeys were created after an intensive Primary and Secondary Research, consisting of:

Reality Stone

The Narrative

The reality stone has the power to alter not just the appearance of any desired object, but also the reality as we know it.


Thanos has used the reality stone to create multiple decoys of the reality stone and placed them on earth. Multiple location pins, each leading to a stone, will be marked on the map, under a timer. Upon reaching the location the players will find a physical stone, scanning which through the AR Scanner, would reveal if the stone is real or a decoy. It is up to the players to coordinate and split out throughout the city to cover as much ground as possible.

The Journey

Soul Stone

The Narrative

The soul stone resides in Vormir, away from Earth. Thanks to the ever evolving technology, Nick Fury is able to open a “portal” to Vormir at a specific location. Due to the sensitive nature of the portal, the location can not be disclosed over the communication channel. It is up to the players to find the portal. The portal detector in the app, executed via GPS, beeps the closer you get to the location. The players split out through the city, and mark locations where the Detector is loudest. After narrowing it down, the players arrive at the location. Scanning a cryptic sign through the scanner opens the scenery of Vormir on the phone (AR), going through which reveals the soul stone in the middle.

The Journey

Space Stone

The Narrative

The space stone lies with Loki, the God of mischief. Loki surprises the agents by giving up the location of the Space Stone, under the guise of them being the only ones that are being told. As the agents are given the coordinates, the group chat glitches, cutting out the primary source of connection and coordination between the players. When the agents reach the location, it is revealed that they were tricked. There’s no stone at the location. The chat comes back, all the agents are led astray. However, there is a pattern to Loki's betrayal. All the players' location pins connect, a shape is made across the map, the heart of which contains another location, the green of Loki's cape. At the location, conveniently being a cinema, lies the space stone and a discount voucher for the movie.

The Journey

Ideation

Information Architecture

Using the insights from these, I crafted the information architecture of the Mobile Application for my ARG, which would act as the central POC throughout the entire campaign.

Final Designs

For the experience of the application, it was incredibly important for the narrative of the campaign to be reflected through aspects like the UI, UX, micro interactions, colour palette, and terminologies used and for the users to feel immersed in the experience. The app was designed to give a ‘Techy’ and ‘Centre of Operations’ feeling to the users. Divided into the below showcased four stages, the campaign utilized different features/tools for each stage, and it was important that consistency throughout all the journeys was explicit.

The recruitment

An AI generated voice of Nick Fury, the main Point of Contact character for this campaign, informs the users of the mission and takes them to the signup page. In the background of the signup page, the GPS location of the player blinks on a map, breathing life into this adventure.

Sign Up

Sign Up

Recruitment Speech

Recruitment Speech

Login

Login

Sign Up

Recruitment Speech

Login

Reality Stone

When it is time for players to look for the reality stone, dozens of locations are marked on the players map as possible locations for the real stone. Tapping on these icons shows the users directions to the location, and also allows them save the locations for later use or send them to chat to discuss with community.

Stone Preview

Stone Preview

Stone Location

Stone Location

Specific Location Preview

Specific Location Preview

Direction

Direction

Stone Preview

Stone Location

Specific Location Preview

Direction

Soul Stone

When it is time for players to find the Soul Stone, certain areas are highlighted on the map as possible regions for the Soul Stone Portal. This is accompanied by a Portal Detector feature/tool, found at the bottom of the screen. Built on the basis of GPS, the feature lets the users see how close or far they are from the Portal by showing the location in a ‘hot and cold’ depiction (rapid blue spikes if close, lazy pink spikes if far) , while also allowing them to mark updates regarding the location for other users to see.

Stone Preview

Stone Preview

Stone Location

Stone Location

Stone Confirmation

Stone Confirmation

Portal Detector

Portal Detector

Stone Preview

Stone Location

Confirmation

Portal Detector

Space Stone

When it is time for the players to look for the Space Stone, a singular location is marked on their map, accompanied by the discontinuation of the Chat feature via a ‘glitch’. This isolates the player from the rest of the community while also promoting the feeling of the chosen one.

Location Preview

Location Preview

Stone Preview

Stone Preview

Glitch

Glitch

Stone Preview

Location Preview

Glitch